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The Leader Competency Model helps define what effective leadership looks like at the �������� System. This model outlines “how” one successfully does their job, and the competencies are used in a variety of programs.

Performance Oriented

• Establishes clear goals, aligns priorities and demands accountability;
• Sets high yet reasonable standards;
• Promotes learning orientation (flexibility, innovation, learning from mistakes and failures);
• Recognizes and communicates progress toward goals;
• Delegates appropriately to manage own workload and provide opportunities for others;
• Implements strong performance management processes (clear expectations, goal setting, monitoring, frequent feedback, coaching, appraisals, etc.); and
• Effectively manages poor performance.

People Centered

• Has a high degree of self‐awareness;
• Recognizes how his/her emotions impact other people and situations;
• Seeks feedback and looks for opportunities to build new leadership skills and behaviors;
• Demonstrates the right amount of confidence in different situations;
• Shows a genuine interest in helping others to be successful, achieve their goals and find meaning in their work;
• Encourages others to participate in the decision-making process;
• Shares credit;
• Demonstrates a positive outlook and promotes a pos